AI Lab · Automated Customer Service

Automated customer service onWhatsApp and LINEReply to customers instantly, 24/7, without losing sales.

The AI answers your customers the moment they write — day, night, weekend — handles questions, shares prices, books appointments and lets you know when it's your turn to step in. Same quality of service, without being glued to your phone.

The problem

Every unanswered message is a customer walking away

01 / 03

Messages unanswered at night and on weekends

Your customer writes at 10pm or on a Sunday — and decides that same day. If the reply only arrives on Monday, they've already gone elsewhere.

02 / 03

Customers who give up when replies are slow

Anyone asking about prices or hours wants to decide fast. A late reply cools the interest, and the order goes to whoever answered first.

03 / 03

Owners spending the day repeating answers

"How much is it?", "Are you open on Saturday?", "Any slots today?" — the same questions, dozens of times, taking your time away from what only you can do.

How it works

Three steps and your customer service runs on its own

No new app, no waiting list, no tool to learn. Everything is set up by us, based on a conversation about your business.

01

We talk about your business

We learn what you sell, how you serve customers today and the questions they ask the most.

02

We set up the AI with your information

Prices, hours, services and your business rules — the AI answers the way a member of your team would.

03

The AI answers and lets you know when you're needed

It replies on its own all day long. When the conversation needs the owner — a closed deal, a special case — it calls you right away.

What the AI does

An assistant that never sleeps and never forgets

One AI taking care of your customers on WhatsApp and LINE:

01

Answers frequently asked questions

Hours, address, payment options — instantly, without you touching your phone.

02

Shares prices and services

Passes along the information you defined, the way you defined it.

03

Books and pre-books appointments

Checks availability and schedules with the customer right in the chat.

04

Qualifies the customer

Understands what the person needs and spots who's ready to buy.

05

Hands over to a human

When the conversation needs you, the AI flags you with a summary of what's been said.

Works on WhatsApp and LINEWhatsAppLINE

Who it's for

Built for businesses that serve customers by chat

If your customers reach you on WhatsApp or LINE, Automated Customer Service fits into your day — no new number, no new channel, no new routine.

  • 01Salons and beauty
  • 02Clinics
  • 03Real estate agencies
  • 04Consulting firms
  • 05Shops
  • 06Personal trainers
  • 07Freelancers

FAQ

Questions every owner asks

  • Do I need to know how to code?

    No. You never touch a tool: everything is set up by us, based on a conversation about your business.

  • Does it work on my current number?

    Yes. The AI replies on the number your business already uses — your customers keep talking to the same contact as always.

  • Does it reply in Portuguese and Japanese?

    Yes. The AI replies in the language the customer writes in, Portuguese or Japanese.

  • What if the AI can't answer?

    It doesn't make up answers: it forwards the conversation to you, with a summary of what was asked.

Next step

Request a quote, no commitment

Tell us briefly what your customer service looks like today. We'll talk about what the AI can do for you and put together a proposal for your case.